Social & community support
Get out of the house, join community activities, connect with others, and build the life you want, with a team member who knows you.
Learn more →South East Queensland
Your own dedicated team,
built around you
Supportr builds a small, consistent team around each participant. You see the same familiar faces visit after visit. They know your routines, your preferences, and how you communicate.
What we do
Support built around your goals
Every service we provide ties back to what you want to achieve, not a generic package.
Daily living support
Assistance with the everyday tasks that keep life on track: personal care, meal preparation, appointments and household routines.
Learn more →In-home support
Support delivered in your home, on your schedule. From a few hours each week to daily visits, always with familiar team members.
Learn more →Group activities
Structured group programs where participants build skills, friendships and confidence, run by experienced team members in your area.
Learn more →
Why Supportr
Built on continuity
Most providers assign whoever is available. You meet someone different every time. That person starts from scratch each visit, learning what you need.
Supportr works differently. When you start with us, we build a small team around you and keep them consistent. The same people show up. They learn your routines, your preferences, how you communicate. Over time, support gets easier and more effective because your team actually knows you.
About Supportr2–3
Team members assigned per participant
370+
Suburbs across South East Queensland
1 day
Typical response time to new enquiries
0
No lock-in contracts
Where we work
Across South East Queensland
If you're in South East Queensland, there's a good chance we already have a team working near you. We run support across the region — Moreton Bay, Brisbane, Logan, Ipswich, Redlands, Bayside, and the full length of the Gold Coast.
NDIS funding
Who we work with
Supportr works with self-managed and plan-managed participants. We are not currently registered with the NDIS, so we do not work with NDIA-managed (agency-managed) plans.
Self-managed
You manage your own NDIS funds and pay providers directly. You choose who supports you and how your budget is spent.
How self-management works →Plan-managed
A registered plan manager handles your payments. You still choose your own providers, including unregistered providers like Supportr.
How plan management works →NDIA-managed
Also called agency-managed. The NDIA pays providers directly, and you can only use registered providers. Supportr is not available under this plan type.
Learn about plan types →
Who we support
Conditions we have experience with
Our team members have experience supporting people with a wide range of conditions. Every support plan starts with understanding your situation.
Autism Spectrum Disorder
Intellectual disability
Acquired brain injury
Cerebral palsy
Down syndrome
Spinal cord injury
Multiple sclerosis
Psychosocial disability
Hearing impairment
Vision impairment
Physical disability
Epilepsy
What participants say
Experiences from our community
"For the first time since joining the NDIS, the same two people come every week. They actually know what my son needs. That took years off my stress levels."
"I had a different support worker almost every visit with my old provider. With Supportr it's the same team. They know my routine now and we don't have to go through everything again each time."
"I called on a Monday and had someone visit by Wednesday for a meet and greet. The process was simple and they explained everything clearly."
Getting started
How Supportr works
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Get in touch
Call us or fill in the contact form. We'll ask a few questions about your support needs, your NDIS plan type, and where you're located.
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Free consultation
We visit you (or meet by phone or video) to understand what you want to achieve and how you like to be supported. No obligation.
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Meet your team
We match you with a small group of team members based on your needs, location, and preferences. You meet them before support begins.
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Support begins
Support starts on a schedule that works for you. Your team stays consistent: same people, same standard, visit after visit.
Resources
NDIS guides & articles
Plain-English guides to help you understand your NDIS plan, your rights, and how to get the most from your support.
Self-managed vs plan-managed NDIS: what's the difference?
Understanding your plan type matters because it determines which providers you can use and how your funding is spent.
Read more →What to expect from your first NDIS support visit
Starting with a new support provider can feel uncertain. Here's what a first visit with a Supportr team member looks like.
Read more →How to use your NDIS funding for social and community participation
Core Supports category 04 explained — what social and community participation funding covers, what it doesn't, and how to make the most of it.
Read more →